Read our reviews and see why we were named the Best Medical Alert Company of 2017. Our medical alert systems provide 24/7 emergency care & improve independence for as little as $19.95/mo, with no long-term contracts. Protect your loved ones and get piece of mind. Our 24/7 operators support more than 170 languages.
Consultation, Customer Service, and Technical Support.
Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all calls are rapidly responded to.
Our 24/7 Emergency Call Center is always online. Business offices are closed for the following holidays: New Year’s Day, Thanksgiving Day, and Christmas Day (recognized).
Please see below for our office hours:
Sales, Customer Support, Tech Support, Billing: Available 7 days a week: M-F 6am-6pm PST and Sat-Sun 8:00am – 12:00pm, 12:30pm – 4:30pm PST.