What do YOU do when insurance companies screw you over?

What do YOU do when insurance companies screw you over?

I switched from Nationwide to State Farm because my fiance is with State Farm, and they offered me a better rate. Also because my friend from work started working there, he ran the numbers for me and the representative that I used to go to for EVERYTHING at Nationwide left to go back to school...I like having people I know and feel like will take care of our policy. Anyway, it took over a WEEK for my local Nationwide agent to respond to our calls about canceling the policy. We tried to cancel before it would charge me for the next month...but that didnt happen so I was charged 125 bucks for the month of july. My Nationwide agent finally called my State Farm agent and they claimed they got NO faxes NO voicemails and NO calls. I had to call the toll free number to cancel my tenant and auto policies with nationwide, they told me to back-date the cancelations to the date we started the policy with State Farm and that I would get my $125 back in a refund check. I even called back a week later to find out when I would get the checks, they still said I would get $125 back. I got the checks today...one for $13 and the other for $4! Here'-s the best part...I called my local nationwide and she was just like no you won'-t get that money there'-s a penalty. I said no because two reps told me I would get it all back and my State Farm agent said so. She said in the state of North carolina if you cancel mid term they charge you. She wasn'-t a rep she was the office agent. She asked me why I left them and I said i got a better rate and she laughed and said well I hope the savings makes up for the penalty! She thought it was FUNNY, she was SO SO rude to me...I asked how how much the penalty fine was she said well I dont know...i don'-t know how to calculate that. She had NO legitimate answers. I called the toll free number and that person said I would get a penalty fine. She gave me the number for the consumer service office of nationwide, and I'-ve considered contacting the Board of Insurance in my state. What should I do? I'-m pissed because they would have screwed me out of money if I lived check to check...but that money was supposed to go to my electric bill! What should i do :(

Zarnev

There is not much you can do. Every company (including State Farm) will do a short rate "penalty" if you cancel mid term. The rep is probably right that she doesn't know exactly how it is figured since everything is done with a computer these days. It's also not just in NC but every state.The Nationwide agent probably didn't tell you that you'd get every penny back, they probably said something to the effect of "you'll get your money refunded" because every agent (including the state farm agent) knows about short rating.Source(s):Independent Agent

Casey

You do receive a short rate penalty for cancelling mid-term. If you provide the total number of days on the policy (6 or 12 months) and the exact number of days your policy was in force, the short rate can be calculated. I know some of the other agents out there remember the wheel used to calculate this rate.I suppose your friend forgot to mention that switching mid-term results in a chort rate cancellation penalty. Good friend, they are really watching out for you.

mbrcatz

I talk to them reasonably, to try to solve the problem. Most of the time, that works. If it doesn't work, I file a complaint with my state insurance commissioner.In your case, I'd believe the State Farm agent about not getting any response from your Nationwide agent - that agent isn't going to treat another agency better than they treat you, and they took a week to call YOU back.It's completely true, that there is a short rate penalty for cancelling mid term - usually it's roughly a month's worth of premium, and yes, I've calculated it manually LOTS of times.You don't have a leg to stand on . . . you cancelled mid term, you'll get the penalty. Sorry.

Ask

insurance

Popular Q&A

Can I cancel my auto insurance because I am leaving the country for 3 months?
Yes unless you signed a contract for a certain length or if you have a loan on the vehicle that requires you to have insurance

How to find out if life insurance though state farm from deceased father?
Contact a local State Farm Agent and explain you are searching for a life insurance policy on your father. The agent will contact the company with your inquiry and let you know if they can help you or not. If you are the owner of the policy or the beneficiary, they will gladly communicate with...

I am 23, Should i get a porsche 911 as my weekend fun car?
Answer is,,,, YES ....If you have the Coin...And can put out the full coverage insurance for a Weekend cruiserGo for it.What do you drive Day to Day ?This being a 99 model with that many miles would be a better everyday driver and weekend cruiser...Cars like this one are meant to be driven...

What is the cheapest and most affordable auto insurance?
All I have to say for people who have state minimum or just liability is...when you have an accident that is your fault, it only covers the other car. If the damage is more than your coverage, then you have to cover that out of your pocket.I was hit by someone who had state minimum coverage...

What happens if you keep switching auto insurance policy numbers?
$10 over a six month period can happen for no reason at all. If you stay with the same company after a while they will probably give a discount for that. Gold status could be after 1 or 2 years and platinum after 5 years or something like that. Your insurance agent is right, that is a good...